Updates on the Pension Plan regarding the COVID-19 situation

The COVID-19 situation is evolving and safety remains our highest priority as we operate in these challenging times. The Canada Post Pension Centre and AccessHR have been maintaining operations without interruption. As a precautionary measure, we have asked certain employee groups on our pay and pension teams to work remotely while we continue to offer our services.

We would like to express our deepest gratitude to everyone on the frontlines dealing with this situation. Thank you for your patience and dedication as we adjust to these rapidly changing circumstances.

We will continue to update you as the situation evolves. We are committed to doing what is best for our employees and retirees while continuing to provide postal services to Canadians.

Pre-retirement webinar for Defined Benefit (DB) Plan members

Canada Post’s commitment to keeping employees safe remains the priority and as a result of the evolving pandemic, the Pension Policy team has decided to continue with the online webinar platform for 2022 for all eligible Plan members. No in-person seminars will be offered in 2022.

To assist you with your retirement questions during the pandemic here are some tools that you may find useful:

  • obtain personalized pre-retirement and financial planning counselling at no cost to you through the Employee and Family Assistance Program. Call 1-866-565-4903 to take advantage of this service,
  • refer to the Financial and retirement planning tools brochure for helpful information to assist you in your planning.

Support for participating retired employees of the Extended Health Care Plan (EHCP)

To support retirees during the COVID-19 pandemic, there will not be a need to obtain a doctor's prescription for the services of a registered psychologist or social worker for participating retired employees of the Extended Heath Care Plan administered by Canada Life. This temporary measure will help retirees and eligible dependents access counselling while respecting physical distancing.

Note: This information doesn’t pertain to the Pension Plan however, for ease of communication we will also include benefits information on this page.