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Pension inquiries

  • Active members
  • Retirees
  • Deferred members
  • Survivors
  • Beneficiaries

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-5908 (Outside North America)

Pension estimate calculations

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-5908 (Outside North America)

or use Calculate my pension

Change of address

Active members

AccessHR

Retirees

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-5908 (Outside North America)

General questions or comments about the information found on this website.

Note: For privacy reasons, any questions dealing with personal situations will not be answered by email. Do not send any personal information in an email.

Pension Services

2701 RIVERSIDE DRIVE
SUITE B320
Ottawa ON K1A 0B1

pension.services@canadapost.ca

To contact your elected representative on the Pension Advisory Council

Pension Advisory Council

2701 RIVERSIDE DRIVE
SUITE B320
OTTAWA ON K1A 0B1

pension.services@canadapost.ca

To contact your Communications and Consultation Group representatives

C&C Group

2701 RIVERSIDE DRIVE
SUITE B320
OTTAWA ON K1A 0B1

groupeccgroup@canadapost.ca

Questions about your pension payments including:

  • Income Tax
  • T4A
  • Garnishments

RBC Investor Services Trust

BENEFIT PAYMENT SERVICES
EAST WING 5TH FLOOR
1 PLACE VILLE MARIE
MONTREAL QC H3B 1Z3
1-800-876-4498

General questions related to post-retirement health and dental benefit plans

Great-West Life Assurance Co.

GROUP MEMBER INFORMATION
PO BOX 6000 STATION MAIN
WINNPEG MB R3C 9Z9
1-866-249-5723

greatwestlife.com
groupnet.greatwestlife.com

Inquiries about health and dental benefit claims

Quebec residents, other than in the National Capital Region

GREAT-WEST LIFE HEALTH & DENTAL BENEFITS
800 DE LA GAUCHETIERE STREET WEST
SUITE 5800
MONTREAL QC H5A 1B9
1-866-716-1313
1-800-990-6654 (TTY)

For all other residents

GREAT-WEST LIFE HEALTH & DENTAL BENEFITS
PO BOX 3050
WINNIPEG MB R3C 0E6
1-866-716-1313
1-800-990-6654 (TTY)

groupnet.greatwestlife.com

Inquiries about basic life insurance

Active members

AccessHR

Retired members

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-5908 (Outside North America)

Send all forms and documents to:

Pension Centre

PO BOX 2073
MISSISSAUGA ON L5B 3C6

or by fax at 905-272-6300